Ask a Librarian

Find what you need in our searchable FAQ.

Is there a fax machine available in the library?

80 views   |   26   39   |   Last updated on Apr 10, 2013   

Yes! Since January 7th, 2013, Lending Services has provided a fax for students, similar to the one available from Hospitality Services, in the Student Center. Our pricing model follows that of Hospitality Services:        $.50/page within 973 area code        $1/page to all other area codes Unlike Hospitality’s service, our fax service is available evenings, weekends, or whenever we are open. St... read more


Can alumni borrow books from the library?

79 views   |   29   30   |   Last updated on Apr 11, 2013   

The Cheng Library welcomes WPUNJ alumni to visit the library and make use of our main and reference collections, which can be freely used within the library.Alumni who present a valid WPUNJ Alumni Card (call 973-720-2175 or email alumni@wpunj.edu for more information) may borrow up to 30 items for 28 days (books). See Lending Services for more information.If you have additional questions about bor... read more


Does the library have a copy of my course textbook?

75 views   |   32   28   |   Last updated on Apr 10, 2013   

Generally, the Library does not purchase textbooks, although some faculty provide copies of their textbooks for Course Reserve in the Library. Not sure if we have your book?  Check the Library's catalog or contact the Reference Desk for assistance (973-720-2116 or refdesk@wpunj.edu).  You can also check our Course Reserve listing to see if your textbook was dropped off by your professor. Each seme... read more


What do I need to do to get a Guest Account?

73 views   |   37   26   |   Last updated on Apr 11, 2013   

Because the Cheng Library has a tradition of offering access to non-University users, Guest Accounts are provided as a courtesy to community users, visiting scholars and University alumni. Guest Accounts are intended only for use of the of the Library’s electronic resources or to gain access to the Internet, and do not include access to or use of the University and Library wireless laptops ... read more


What programs are available on library computers in the lab?

68 views   |   24   29   |   Last updated on Apr 11, 2013   

Library lab computers (and laptops) have a number of useful programs available, including the following: *Adobe Reader XAudacityIBM SPSS StatisticsMicrosoft Office (Word, Excel, Powerpoint, Access, Publisher)Microsoft SilverlightPowerDVD DXQuickTimeRoxio Creator DESalt SV8SASWindows Media PlayerWindows Movie MakerWinSCPNurse SquaredOur Front ERC Lab also has two Macs available.  Additional program... read more


What does peer reviewed mean?

62 views   |   28   28   |   Last updated on May 20, 2013   

When you're asked to find peer reviewed sources, what you're essentially looking for are books and articles that have been reviewed by experts for quality and accuracy.For example:An article is written by one of your Biology professors and sent to a reputable journal.  Before being published, though, it needs to be looked over to make sure that everything is in order.So, the journal editor sends t... read more


How do I add money to my printing account?

60 views   |   28   25   |   Last updated on May 07, 2013   

Each academic year, students are given 600 free pages of prints to use throughout the year (a double-sided page counts as one print). Once you've exhausted these free prints, you will need to add funds to your account in order to print.  Students are able to add funds to their accounts and use Pioneer Express to pay for printing, at a cost of $.05/page.  If money is already available on your Pione... read more


Is there a scanner in the Library that I can use?

58 views   |   31   23   |   Last updated on Jan 30, 2014   

Yes!  Both of the Library's copiers are able to scan printed material into a digital format.  A flash drive is required, and one may be available to borrow from Lending Services or the Reference Desk, if you don't have one with you.There is also a dedicated Scannex machine on the counter by the Reserves Desk.  It's pretty easy to use and you can scan to a flash drive, your Google Drive or SkyDrive... read more


Where are the Quiet Study Areas in the Library?

55 views   |   28   23   |   Last updated on May 07, 2013   

While the entire second floor of the Library is designated a Quiet Zone, some areas are less quiet than others.The study areas in the front of the building are supposed to be Very Quiet, while light conversation is allowed in the rest of the upstairs (whispers, etc.).  In addition, Group Study Rooms, contrary to popular belief, are not soundproofed, and sometimes conversations from these spaces be... read more


Does the library have a Lost & Found?

55 views   |   35   21   |   Last updated on Apr 10, 2013   

Yes.  The library's Lost & Found is located at the Lending Services desk, just as you enter the building.  We make every effort to contact the owners of found items if identifiable information is available (name, email, etc.), especially Flash Drives.... read more


Does the library have children's books?

52 views   |   26   26   |   Last updated on May 20, 2013   

Yes!  Our Curriculum Materials Center (CurrMats or CMC) has a large collection of children's books for use in lesson planning or just for fun.Books are shelved using a modified Dewey Decimal System, and each type of book (picture, juvenile fiction, juvenile non-fiction, etc.) has a slightly different format.  Search for books using the online catalog, and limit your results Location to Curriculum ... read more


Who is the librarian for my department/class/major?

50 views   |   28   20   |   Last updated on May 30, 2013   

Each academic department at William Paterson University has a librarian assigned to help with the research needs of both faculty and students.  This can be through purchasing relevant materials, teaching library instruction classes, or offering one-on-one assistance (among other things).To contact the liaison librarian for your department, major or class, use the Library Liaison Directory. ... read more


What does it mean when the online catalog says a book is Available, but it's not on the shelf?

50 views   |   30   30   |   Last updated on May 15, 2013   

There are a number of possible explanations to this question.  The book may be: mishelved, in use by another student, within the library, shelved in a different part of the Library (Be sure to double-check the Location), on a cart, ready to be reshelved, or, unfortunately, lost or stolen. In any case, your best option is to ask for assistance at the Reference or Lending Services desks. We can of... read more


Who do I talk to if it's too hot/cold in the Library?

49 views   |   27   25   |   Last updated on May 08, 2013   

While it is not always possible to make quick changes to the Library temperatures, it is important that you let us know if there is a problem.  Issues with the building being too hot or too cold may be more common in the Fall or Spring, when outside temperatures are changing.   With a building this big it can sometimes be difficult to keep all areas at a moderate temperature.  Adjusting the heat o... read more


Where can I find a scholarly, peer reviewed article?

47 views   |   33   24   |   Last updated on May 20, 2013   

The best place to start searching for scholarly, peer reviewed articles is in one of the Library's many article databases.Start on the library homepage and select the Articles & Databases tab.  Then use the dropdown menu to select the subject area that you're researching, and press Go.Browse through the list of databases and choose one. Most databases will allow you to limit your search to just sc... read more


Can I borrow headphones?

47 views   |   29   23   |   Last updated on May 02, 2013   

Yes!Media Services lends out headphones to students and employees for use with library computers or personal devices.These items are checked out to you, so be sure to bring your student ID with you when you ask for a pair.  Headphones can be borrowed for 3 hours at a time, but make sure to bring them back on time, as overdue fines apply!... read more


How do I book/reserve a study room for my group?

47 views   |   31   31   |   Last updated on May 07, 2013   

The library has about 10 group study rooms, most of which are available on a first come, first served basis, for groups of three or more.For larger groups, the library also has two rooms that can be reserved ahead of time, for up to 3-hours.Room 226 is our largest group study room, and is available to groups of 6-12 students.  Room 110 is slightly smaller, and is set up for groups of 3-7 for pract... read more


Where can I get supplies (scissors, tape, highlighters, etc.) to use in the Library?

46 views   |   25   27   |   Last updated on May 08, 2013   

The Library has a number of supplies available at the Lending Services desk, that can be borrowed for 6 hours at a time, with your university ID card.  These include:ScissorsTapeUSB DrivesGlue SticksRulersHighlightersSharpiesDry Erase Markers & Eraser ... read more


Can alumni access library databases from home?

44 views   |   26   30   |   Last updated on Apr 11, 2013   

Unfortunately, due to licensing restrictions, the library is unable to extend off-campus database access to WPUNJ students who have already graduated.  Databases are accessible to visitors to campus, though, with a Guest Account.  This can be easily set up using a drivers' license.... read more


Are there vending machines in the Library?

40 views   |   28   25   |   Last updated on May 08, 2013   

Yes, the Library has a number of vending machines in the Friends Room, where you can purchase snacks and beverages.The snack machine offers candy, pastries and healthy choices, as well as headphones, USB drives.  In addition, K-Cups are available for use in the Keurig coffee maker (located in the same area).Two beverage machines are also available and offer soda, juice and bottled water.You can al... read more


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